1. INTRODUCTION

We treat seriously and responsibly the confidentiality of the personal data, and their security is a priority for us. That is why we commit ourselves to respect the new rules imposed by the European Regulation no. 679/2016 called the “Regulation” regarding the processing of the personal data and the free movement of such data, completed by the Law no. 190/2018. Through this policy, we explain what personal data we process, how we collect it, how we use it, and how we protect your data. We also inform you about the rights you enjoy and guide you on how to exercise them.

2.DESPRE NOI ABOUT US

Our headquarters is in Sighetu Marmatiei, Str. Dragos Voda Nr.94, Romania, CIF RO2214418, J24 / 497/1992. The legal representative of the company is Motrea Mircea and can be contacted at Str. Dragos Voda Nr.94, Sighetu Marmatiei, Romania and at the e-mail address: mimo@mimo.ro. From the point of view of the EU Regulation 679/2016, SC MIMO SRL is a personal data operator and has appointed a person responsible with the data protection that can be contacted at: email: gdpr@mimo.ro

Address: Sighetu Marmatiei, Str. Dragos Voda Nr.94, Romania, in the attention of the RESPONSIBLE FOR PERSONAL DATA.

3. WHAT INFORMATION WE COLLECT AND HOW WE COLLECT IT

We use only those information strictly necessary and relevant to our business and your consumer needs and we collect them through our site hosted and managed in Romania. We are in possession of your data, mainly because you choose to disclose it to us voluntarily but also by automatic capture at the time you visit our site as a result of the use of specific technology and software. Although you can visit our site without having to disclose your identity, you can directly provide us with your personal data when you use:

1. The contact form through which you contact us. * Available on https://www.mimo.ro/contact Your name, first name, e-mail, and phone number are used to allow you to make various inquiries, either in connection with our products and services, or in connection with the exercise of your rights relating to personal data collected and processed through the Site.

2. The newsletter subscription form. * Available on https://www.mimo.ro/contact Your name and e-mail address are used to send you marketing materials (that is news with news, new features or promotional offers). We will not send you marketing materials unless you have given your consent to that effect by registering with us in the newsletter section to receive information about our products and services. You may choose to stop receiving these materials at any time. Just follow the instructions included in the email, check the unsubscribe button or send a response with your request. Information on your rights regarding personal data collected and processed through the Site and their exercise can be found at the appropriate section of this Privacy Policy.

  • Automatic data capture is done through:
  •  cookie technology; cookie is a piece of information transmitted from the web page, saved by the browser on your computer’s hard drive and which we can access later on. It retains the statistical information needed for a web page to customize the browsing session (e.g., by displaying dynamic product highlights) such as previously visited web pages, downloads, Internet provider used, site visitor’s country of origin.
  • The most common cookies are
  •  Technical: they are absolutely necessary to us to ensure the site’s efficiency from a technical perspective;
  •  Functional: memorize your choices and help us improve your experience on our site,

Performance: helps us measure site performance by using information about how visitors are browsing the site,

Redirect: helps us place ads on other webpages you use

Social media plug-in: to connect our clients to different social media channels.

We collect and process cookie data only if you allow us to do so. The standard web server logs provide statistical information on the number of visitors and allow us to evaluate the technical capacity of our page. Through them, we collect some IP address information, but they are not in a position to identify you directly, but to provide us with statistical data about traffic on the page.

Google Analytics Our website uses the Google Analytics “Google Adwords / Analytics” Web Analytics service for statistical purposes. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which in turn uses cookies. The information generated by the cookie about how you use the site will be transmitted and stored on Google’s US servers. The IP address your browser sends will not be associated with any other data owned by Google. You may refuse cookies by selecting your browser’s appropriate settings, but in this situation you may not be able to use all of the site’s functionality. You can also choose not to use Google Analytics anymore by downloading and installing Google Analytics Opt-out Browser Addon for your browser: https://tools.google.com/dlpage/gaoptout?hl=en. In order to agree or withdraw the automatic processing agreement through the above mentioned programs or technologies, set this option in the welcome message you receive when accessing the site / performs the appropriate settings in your browser. For more details visit our cookies policy.

  • If you choose to navigate without these technologies or programs, some features or features of the site will not be usable. If you fill in all the forms posted on the site and accept the full use of automatic capture programs and technologies, we will collect the following data:
  •  Identity data: first and last name, the name of the company you represent
  •  contact details: email address, telephone, eventually contracting and billing address
  •  business transaction data: services and products purchased from us, payment method
  •  technical data: login data, including IP, system and operating platform, browser identification, location, technologies used on the devices used to access the site
  •  Usage data: the website, our products and services,
  •  marketing data: your preferences to receive information from us or from third parties
  • 4. THE PURPOSE OF COLLECTION AND THE LEGAL BASIS
  • We collect information that contains personal or technical data primarily for:
  • 1. To fulfill our contractual obligations to you (processing of your offer and offers). We collect information that contains personal data as a result of our legal or contractual obligations or in the exercise of a legitimate interest in our business activity and we use them to:
  •  You can register as a potential client;
  •  in order to be able to communicate with you during the pre-contract or contract period, in order to contract;
  •  inform you of relevant changes to terms and conditions or privacy policy.

2. Improve our services and your experience on our site. In order to achieve this we rely on our legitimate interest in carrying out commercial activities, but we also pay attention to respecting your rights and freedoms so that we offer you the opportunity to unsubscribe from using the programs and technologies we use in the collection and processing process data.

3. Reasons for security of our hardware and software infrastructure. The basis of collection and processing for this purpose is both a legal one, namely the obligation to guard goods and one based on our legitimate interest in protecting our business. Insofar as we use the information held for purposes other than those stated above, we will expressly request your consent and explain to you why you are entitled to this right.

5. IMPOSSIBILITY / REFUSE TO PROVIDE CERTAIN PERSONAL DATA

If you do not provide the required information, you are likely not to be able to use our site in our normal parameters and we will not be able to accept and process your request and not be able to supply your products of interest to you.

6. USERS

Your data is used by SC MIMO SRL and we will never distribute your personal information to a third party for purposes other than those described in this Policy. We may transmit your personal information to our trusted partners who are able to provide security and confidentiality of your data and process the data only in accordance with our instructions. Our partners are, in general, third-party service providers with whom we collaborate and who work in areas such as IT and maintenance services, hosting internal databases and within the EU, behavioral analysis services (Google Analytics), accounting and taxation, consulting and legal assistance, marketing, financing, advertising, payment processing, delivery or other services, public authorities.

7.PLACE OF STORAGE

Both the website and the physical and electronic data base containing personal information are hosted / stored on secure servers in Romania. To the extent we transfer certain personal data to entities located in the European Union or outside the Union, including in countries where the European Commission has not recognized an adequate level of personal data protection, we will take steps to protect you rights and interests. Transfers will be protected by contract terms or other safeguards such as the Certification Schemes of which it is part, and Privacy Shield for the protection of personal data transferred from within the EU to the United States of America

8.SECURITY MEASURES

Although your data is collected in the online environment, some of it is stored on paper (including invoices). SC MIMO SRL is especially and constantly concerned with the implementation of effective security measures to protect your personal data and to avoid security breaches both in terms of information stored on-line as well as on physical support. Regardless of the storage mode, your data is kept in secure environments that are protected by unauthorized access, use, disclosure, modification, or destruction. We have also implemented special measures on network security and data transfer, infrastructure auditing and testing, trained personnel, data transfer outside Romania made only to entities that can provide similar protection, etc.

9.STORAGE PERIOD

If we process your data for the execution of pre-contractual / contractual obligations, we will store the data for as long as it is necessary for the execution of the contract and for a further additional period. If we process your data by virtue of a legal obligation or in the public interest we will store the data for as long as it is necessary to comply with legal obligations or as long as the interest is qualified as being of public utility. If we process your data to protect our legitimate business interests, we will store the data until you ask us to stop unless we can demonstrate that the reason we collect and store is a priority for your interests, rights and your freedom. If we process your data based on your express agreement, we will store the data until the time you ask us to stop. If we process your data by virtue of a legal obligation or in the public interest we will store the data for as long as it is necessary to comply with legal obligations or as long as the interest is qualified as being of public utility. If we process your data to protect our legitimate business interests, we will store the data until you ask us to stop unless we can demonstrate that the reason we collect and store is a priority for your interests, rights and for your freedom. If we process your data based on your express agreement, we will store the data until the time you ask us to stop.

10.AUTOMATION OF THE DECISION PROCESS

SC MIMO SRL does not use automated processes that can generate legal effects that concern you or that may affect you to a significant extent. You may at any time request that you not be the subject of a decision based solely on automatic processing if that decision produces legal effects with respect to you or otherwise affects you to a similar extent and to a significant extent. You can not benefit from this option if the decision taken as a result of automatic data processing is necessary to enter into or execute a contract or is permitted by law and there are appropriate safeguards for your rights and freedoms. If you have given us your consent to automatic processing and then you change your mind, you may at any time withdraw this consent by making a written request to communicate to us using the data mentioned in the Contact section of the site.

11.RIGHTS

 

1. Right to information – you have the right to know if your personal data is being processed; what data are collected, where they are obtained, and why, by whom they are processed, for what period and whether these data are subject to automatic processing capable of producing legal effects or significantly affecting you.

2. Right of access – You have the right to access, free of charge and at reasonable intervals, the data collected from you / about you. This includes your right to request and obtain a copy of your personal data collected.

3. Right to update / rectify – You have the right to request the rectification or update of your personal data, which is inaccurate or incomplete.

4. Right of Withdrawal – If you have withdrawn your consent, oppose the data processing, processing is not in compliance with the provisions of the Regulation, or is no longer necessary to achieve the purposes for which the data were collected and processed, you may request that the data of your personal records are deleted from our records.

5. Right to restrict processing – if certain conditions apply, you have the right to restrict the processing of your personal data.

  • 6. Opposition Right – In some cases you have the right to oppose to the processing of your personal data, for example in the case of direct marketing.
  • 7. Opposition to automatic processing – In the case that your personal data is subject to automated processing, including the creation of profiles, which may produce legal effects or affect you in a significant manner, you are entitled to ask to exclude your data from any automated decision-making process.
  • 8. Right to Data Portability – You have the right to obtain your personal data in an appropriate format or, if possible, by transferring it directly from one processor to another.
  • 9. Right to assistance from the supervisory authority – You have the right to seek the assistance of a supervisory authority and the right to other remedies, such as claiming damages.
  • 10. Right to withdraw consent – You have the right to withdraw at any time you consent. Withdrawal of consent does not affect the lawfulness of the processing prior to its withdrawal.
  • 11. Right to file a complaint – if you want to make a complaint about the way we process your personal data, we invite you to contact us:
  •  via e-mail at gdpr@mimo.ro;
  •  by post or courier at Sighetu Marmatiei, Str. Dragos Voda No.94, Romania, in the attention of the RESPONSIBLE FOR PERSONAL DATA.

We ensure that all your complaints are treated with seriousness, professionalism and full confidentiality. However, if you are unhappy with the way we respond to your complaints, you can address the authorities that have a controlling role on our personal data activity. In Romania, this authority is represented by the National Supervisory Authority for Personal Data Processing, whose contact information is:

Address: B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, postal code 010336, Bucharest, Romania

Phone: +40.318.059.211 or +40.318.059.212;

E-mail: anspdcp@dataprotection.ro